by Evan Langert
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28 January 2021
There is a curious phenomenon that has puzzled me for most of my thirty year commercial real estate career. Every Fortune 1000 company in the United States uses a commercial real estate broker to find space for them and to negotiate their commercial real estate transactions (whether leases or purchases). Each of them also uses an attorney to negotiate the legal points of their leases and purchase and sale contracts. These are companies that typically hire the "best and brightest" out of Ivy League and other well-regarded schools. Despite the fact that these companies are filled with extremely bright people, they realize that they are not subject matter experts and therefore are not properly equipped to navigate their commercial real estate transactions. Being smart (or even brilliant) is not enough. As the head leasing attorney for a publicly-traded REIT for almost a decade, I've negotiated hundreds of real estate transactions and other contracts. Yet, when someone asks me to negotiate a software license agreement, I decline. Why do I do that? Certainly, I have negotiated enough contracts to be able to handle a contract like that...right? The fact of the matter is that I do not know the terms of art in the software industry. I also don't know the accepted economic and other triggers within the industry, and I'm not familiar with a lot of the legislation that is in place and that affects computer software licensing. In fact, if I applied for a job as an attorney with a software company they would not hire me because they would see me as having no experience in the field. They would be right to think that, and the Fortune 1000 companies realize that they don't have the specific knowledge to properly handle their commercial real estate transactions. The puzzling part to me is that, for whatever reason, at least half of regional and smaller companies and individuals that I've seen out there don't use a commercial real estate broker (especially for leases) and don't use an attorney for their transactions. They think that they can handle the transaction just fine by themselves. Here are several reasons (besides lack of industry knowledge) that I can think of as to why you should use a commercial real estate broker or agent. 1) . If you are a buyer or a tenant, our services are typically at no cost to you. Landlords and sellers normally pay commissions to their listing agents, and the broker representing the tenant or buyer typically receives a portion of that commission as their compensation (just like when you buy or sell a house). There are very few areas in life where you can have an expert on your side without paying for them, but this is one of those areas. 2) We have extensive databases that you don't have access to. Costar is the closest thing in the commercial real estate industry to a multiple listing service. It is very expensive, but it is by far the most comprehensive tool out there in the greater Baltimore-Washington metro area. Costar only sells subscriptions to people in the commercial real estate industry...so you can't get one. Costar also owns Loopnet, Showcase, Apartments.com, and other websites where the public typically goes to look for spaces for lease and buildings for sale. If they made these other website databases anywhere near as inclusive as Costar, brokers and other commercial real estate professionals wouldn't spend their money on Costar. Costar isn't going to risk that, so they make sure that the other listing services don't have anywhere near the number of listings that Costar has. Quite simply, if you don't have Costar then there are a lot of properties available that you are not even seeing. As a side note to this, make sure that your broker or agent actually has Costar. Because it is pricey, there are a lot of commercial brokers and agents out there that don't subscribe to it. If they don't, then they often don't have access to any more properties than you do. 3) You will save money with a good broker. Studies show that people utilizing experienced commercial real estate brokers and agents strike better economic deals than those that don't. The delta most commonly reported in these studies is fifteen percent. It is important to note that base rent is not the only component of the economics of a lease. To underscore this point, let me give you a client story: A tech company came to me a few years ago. They occupied 10,000 sq. ft. of space in a Maryland office building and they were growing. The space next to them became available (it was also close to 10,000 sq. ft.), and the landlord offered it to the tenant at a base rental rate that was $2-3 per sq. ft. less than anyone else was asking for similar space in the area. This company had clearly gotten a great base rental rate, and they actually came to me to hire me as an attorney to negotiate the legal points of the lease. They did not use a broker because they already knew the space that they were looking to move into and they already had a base rental rate that they knew was below market. I looked over the lease and called the owner back. To his surprise, I told him that he had not struck a very good economic deal. I asked him if I could step in and act in a brokerage capacity (it was still early enough in the process to do that) and told him that I was confident that I could do a lot better for him and that I would not charge him a cent for acting as a broker. At the end of the transaction, I got him $30,000 in free rent and a $100,000 contribution from the landlord towards the building out of his new space. The lease also made him responsible for replacing the roof and the HVAC system for the premises if they needed replacement. I asked the landlord how old the roof and HVAC system were, and was told "I don't know...I think about six years". The landlord wasn't happy about it, but I pushed back saying "that's not good enough...I need to know for sure and I need to see evidence of their age in writing". I actually held up signing of the lease until I got that information. It turned out that both the roof and the HVAC units were about 15 years old. I called my roofing guy and told him what the composition of the roof was and asked what the useful life would be of such a roof. He said "about 15-20 years". Similarly, I called my HVAC guy and asked him the useful life of the HVAC units (I had gotten the brand, model, tonnage, and serial numbers of the units). He said "about 15 years". I went back to the landlord and said "we're about to sign a ten year lease on a space where both the roof and the HVAC units are near the end of their useful lives...the landlord needs to take on the replacement responsibilities". Up until that point, the landlord (one of the largest in the United States) had steadfastly refused to take on that burden. However, armed with my new information, I was able to get them to agree to accept responsibility. About a year later, I saw my client. During our conversation, he told me that the HVAC units had failed and that the landlord had spent over $80,000 to replace them. Including the free rent, tenant improvement contribution, and amounts saved by not having to replace the HVAC units, I was able to obtain over $200,000 in value for my client on a space that he had already located. Frankly, I expect that the roof will need replacing some time during the initial lease term and that he will save another $50-100,000. These are the types of things that a good commercial broker or agent can and should do for you. Going it alone for this client would have cost him a quarter of a million dollars. I've saved large amounts of money for many of my other clients, too. 4) . Your time is valuable. You have a business to run, a family and friends to tend to, leisure time to spend, etc.. Finding a good location and negotiating the economics of the deal can take 50-100 hours even for a good broker or commercial agent. It can take you a lot longer. Many properties out there with "for lease" or "available" signs on them are not actually available. The brokers and owners keep the signs out there "permanently" for a variety of reasons. Even if space is actually available, the building may not have the correct zoning, enough parking, the right ceiling height, or the right number of square feet available for your use. A good broker or commercial agent should already know that about these buildings. They should also know of some buildings where space may be about to become due but the space isn't on the market yet. Further, if they've been at it for a while then they should know many of the landlords and have good r elationships with those people that can help you in many ways.